FAQ

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Where can I find the User Manual

What is BuyPhoto.Shop?

BuyPhoto.shop is a platform that helps photographers sell their photos effortlessly with a pay-as-you-go model.

Who/What is AgileMind.nz?

AgileMind.nz provides cutting-edge IT solutions, including cloud optimisation, DevOps automation, custom software development, and cybersecurity, to help businesses scale and thrive in the digital age.

BuyPhoto.Shop is a product of AgileMind.nz

User Agreement, Terms and Conditions

Please refer Terms and Conditions

Limitation on Liability

BuyPhoto.shop does not guarantee data retention, data may be lost at any time.

BuyPhoto.shop does not guarantee uninterrupted availability of services and services may be discontinued without notice.

All payments made to BuyPhoto.shop or affiliates is final, non-refundable, and non-transferable.

Please refer Terms and Conditions for updated and accurate information.

What is the FB profile?

Please go to FB.

How can I contact customer support?

Please email to support@buyphoto.shop. Please note it may take up to 48 hours for us to respond.

What are your business hours for customer support?

Our customer support team is available Monday through Friday from 9 AM to 5 PM NZST. We strive to respond to all inquiries within 48 business hours. Please feel free to reach out via email.

How can I provide feedback about your services?

We welcome your feedback! You can provide your thoughts and suggestions to our FB page.

What should I do if I have a complaint?

If you have a complaint, please contact our support team immediately. We take all complaints seriously and will work diligently to resolve any issues you may have. Please note it may take up to 48 hours for us to respond.

If you have a complaint about the support team, please email to uditha@agilemind.nz

How can I request a change in software?

Please send your request to our support team. Support team will coordinate with our development team to plan your request.